March 31, 2010 – ISSN# 1545-2646

What keeps a business successful today?
Being in business these days requires that everyone understands what is going on and responds to the new and ever changing demands of the marketplace.
To best position your company for future success you need to make sure that business processes and procedures allow for the following elements:
They must be agile
They must contain a high degree of perseverance
They must be focused on sustainability
Gone are the days of boxed in programs and doing it one way. Your customers expect systems and approaches that are flexible and can be tailored to their specific needs. Your systems must reflect this demand. In order to be timely and responsive to your current and future customers, you need to be agile.
These days the customers landscape is a moving target. Needs discovery may identify one set of desires and requirements but they may very well change as the investigation takes place. Sometimes without the customer even being aware that their environment is moving from underneath them. As the instability of their workplace shakes and distracts them, your business must persevere and weather this storm of indecision. By bringing stability to the equation, you position yourself as an indispensible resource.
Finally your every effort must keep sustainability as a key pillar in your building of your business. Lots of people talk about growth and that is very important. But uncontrolled or reckless growth leads to failure. Controlled and long term sustained maturity of your business put in place a solid foundation by which strong recurring profits can be generated.
This week, take a look at your business and write down how your organization is dealing with being agile. How does it persevere in its market space? What is the plan and how will it be measured to support a long term sustainable business model.
Interested in what a third party business strategist might say by looking at your business through a different set of lenses? Give JKL Associates a call at 313-527-7945
Questions or comments – email us at partners@jklassociates.com or call our Office at (313) 527-7945-
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